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Title: Effect of digitalization on the performance of commercial banks in Nigeria
Authors: Agboola, Mayowa G.
Awobajo, Kiitan A.
Oluwatobi, Stephen O.
Akinbode, Mosunmola O.
Fagbohun, Michael O.
Esse, Ugwunwa C.
Segun-Adeniran, Chidi D.
Asaolu, Aderonke O.
Betek, Chelsea M.
Keywords: Digitalization
Technological Change
Commercial Banks
Issue Date: Sep-2019
Publisher: IOP Publishing
Citation: Agboola, Mayowa G. and Awobajo, Kiitan A. and Oluwatobi, Stephen and Akinbode, Mosunmola and Fagbohun, Michael and Esse, Ugwunwa C. and Segun-Adeniran, Chidi D. and Asaolu, Aderonke Olufunke and Betek, Chelsea M. (2019) Effect of digitalization on the performance of commercial banks in Nigeria. In: International Conference on Energy and Sustainable Environment, 2019, Online.
Abstract: This study investigates how digitalization enhances the performance of commercial banks adopting the purposive method and simple random sampling selecting 370 nonmanagerial employees from a commercial bank. A self-structured questionnaire was used as the major instrument for data collection and was analysed using SPSS version 25. From the result, it was discovered that there was a mild significant and positive relationship between the digitalization process and commercial bank performance (r = 0.114*; p< .05). Also, there is a positive significant relationship between product innovation and performance of commercial banks in Nigeria (r = 0.186; p< 0.001). The study recommends that digitalization processes if adequately and correctly implemented, will have a significant positive relationship on the performance of commercial banks in Nigeria ceteris paribus.
URI: 10.1088/1755-1315/331/1/012014
Appears in Collections:Research Articles

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