Students satisfaction with academic library resources and services: the covenant university library experience
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Date
2013-06
Journal Title
Journal ISSN
Volume Title
Publisher
Information Impact: Journal of Information and Knowledge Management
Abstract
This study investigated student"s satisl~tetion with academic library resources and sen ices. the objectives of the study ''as to lind out \\ hether the students are satisfied with the library resources and sen i~:cs or not. 500 copies of a designed questionnaire was administered to the students that used the library during the period of the study. out of " \\hich 473 was returned and used t\1r anal~ sis. this represented 94.6% response rate. The finding revealed1 \ hat the students uses the library \Cry oticn. they are satisfied with the library resources and sen i~:cs. It is recommended that Cmcnant University Library should keep on 1maintaining the high k' l'l of librar~ rcsour<.:cs and services as it leads to students (users) satisfaction. there is need t\1r the librar~ to imprmc on its resources and scrYiccs to users as a world class l l ni\l·rsit~. It is thcret(xe concluded that management of Library and Information Centres slwuld pa~ more attention to quality and library resources and services for the benefits of lihran users and the image of the library
Description
Keywords
Academic Library Resources, Library Resources and Services, Covenant University, Nigeria
Citation
Idiegbeyan-Ose, Jerome and Esse, Ugwunwa C. (2013) Students Satisfaction with Academic Library Resources and Services:The Covenant University Library Experience. Informtion Impact:Journal of Information and Knowledge Management, 4 (1). pp. 64-75. ISSN 2141-4297