Conflict Resolution Through Knowledge: The Library Perspective
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Date
2015
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Abstract
In every human interaction
either at the level of individuals,
organizations, national, regional or international, there are usually
competitive interests and varying perspectives to every issue at stake.
It is dogged pursuance of antagonistic, incompatible and antithetical
goals that inevitably result in conflict. The phenomenon is multi-faceted
and widespread in society, having destructive tendencies if consensus
is not achieved. Obachi (2008) contended that forging diverse
relationships and attempts at continuously perfecting same have the
propensity to always precipitate conflict.
Conflict resolution is the process of defusing antagonism and reaching
agreement bet
ween conflicting parties especially through some form of
negotiation. It can also be conceptualized as a study and practice
of
solving interpersonal, intergroup and inter-national, conflicts. lfidon and
Ahiazu (2005) noted that the potential for conflict is an everyday
occurrence which exists virtually everywhere. According to them.
interpersonal conflict is caused by personality clashes and failure to
communicate effectively as well as distrust between parties with
differing perspectives.
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Keywords
Conflict resolution, Knowledge, Library perspective, conflict managment