IMPACT OF TRANSACTIONAL LEADERSHIP STYLE ON EMPLOYEE VOICES IN THE FOOD SERVICE INDUSTRY

Abstract

The purpose of this study is to examine the impact of transactional leadership style on the management of employee voices. Employee voice represents how employees communicate their views to their employers and influence matters that affect them at work. More specifically, this paper focuses on scrutinizing the propensities of how transactional leadership style instigates employees’ promotive or prohibitive voice behaviours. In doing this, a survey design was used to collect data from 100 employees and 20 supervisors working in food cafeterias of a private Nigerian university – Elizade University, Ilara-Mokin, Ondo State. The findings unveiled a significant relationship between the transactional style of leadership and employee voices. The result also demonstrates the perceived nature of the transactional leadership style adopted in moderating employees’ promotive or prohibitive voice behaviours. Considering the contributions of this article, the findings provide valuable insights into the underexplored dimensions of the relationship between transactional management mode and voice behaviours and offers new directions for leadership and employee voice research.