Influence of Effective Communication and Compensation Management on Employees’ Engagement in Some Selected Financial Institutions in Lagos State, Nigeria
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Date
2018-10-30
Journal Title
Journal ISSN
Volume Title
Publisher
THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT
Abstract
This study investigated the influence of effective communication and compensation management on employees’
engagement in some selected financial institutions in Lagos State, Nigeria. Employee Engagement is an important
business approach for organisational success because high level of employee engagement in both private and public
sector improve employees’ performance and organisational productivity. The survey research design method was
adopted for the study and a total of 150 respondents were selected using random sampling techniques. Data were
collected through the use of Gallup Q12 Employee Engagement Scale developed by Gallup (2013), effective
communication scale adopted from the Institute for Employment Studies (IES) in Dilys, Sarah, and Sue, (2003) and
Employee Satisfaction Scale in Crossley, Bennett, Jex, & Burnfield, (2007) to measure compensation management. The
data collected were analyzed using statistical packages for social sciences (SPSS) which include descriptive analysis of
demographic information using pie chart and simple percentage. Linear regression analysis and Pearson correlation
were used to test the three hypotheses that were generated for the study at 0.01 alpha levels of significance. The study
concluded that effective communication and compensation management have significant positive effect on employees’
engagement. Moreover, the findings also revealed that employees’ engagement is significantly related to organisational
performance. Based on the findings of this study, it was recommended that organisations should increase employee
engagement by going beyond downward communication and making sure that people are not just treated as employees;
instead they should be treated as valued employees.
Description
Staff Publication
Keywords
Effective communication, compensation management, employee engagement, organisational productivity
Citation
Idowu, S.A., & Abolade, D.A. (2018). Influence of Effective Communication and Compensation Management on Employees’ Engagement in Some Selected Financial Institutions in Lagos State, Nigeria. THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT 6(10).