Performance assessment model for academic libraries: the Covenant University Library example
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Date
2016-03-01
Journal Title
Journal ISSN
Volume Title
Publisher
NISCAIR
Abstract
The study explores performance assessment models in academic libraries and show-cases the practical experiences at the
Covenant University Library. The paper which is based on an observational study of the researchers’ daily work experiences
and review of literature identified constraints to performance assessment in academic libraries and has attempted to give
solutions. The paper concludes that academic libraries should overcome constraints and imbibe the culture of performance
assessment that involves a continuous and periodic process of fine-tuning critical management and functional processes, either
reactively or proactively through deliberately designed parameters (indicators). It extrapolated from the unique experiences of
the Centre for Learning Resources, Covenant University to construct a model (Lib-PERFQUAL) for libraries around the world.
This is a model that comprises all indicators necessary to maintain continuous relevance and achieve utmost efficiency.
Description
Keywords
Performance assessment, Monitoring, Evaluation, Relevance, Efficiency, Academic libraries, Library goals
Citation
Iroaganachi, M. A., & Nkiko, C. (2016). Performance assessment model for academic libraries: the Covenant University Library example. Annals of Library and Information Studies, 63, 7-15.